Cisco Authorized CCIE Collaboration

Target Audience

This program is suitable for anyone with 3-5 years of Cisco Collaboration experience. Preferably the candidate will already have current CCNP or would have completed training in the latest version of courses. The program is designed to take a CCNP-level candidate from start to finish through the CCIE Collaboration process.

How We Are Different from Other CCIE Programs

The NC-Expert CCIE Collaboration 12-month Program is a unique approach to CCIE Training. We know you can’t take a 5-day course and pass the exam. Our program combines the best approaches to learning through a systematic approach designed to give you the best possible chance of passing both the Written and Lab Exams.

We combine Instructor-Led classroom based learning, virtual-attendance webinars on difficult topics, and 1-on-1 mentoring in a single program. We tell you what to study, how much time to dedicate and even assign a program manager to track your progress and keep you disciplined enough to complete the 800 hours of study and lab time you will need to complete to reach the expert level and PASS!

Our program is designed and taught by accomplished CCIE Collaboration engineers.

Our Recipe for Success

It takes more than knowledge and practice to pass the CCIE Collaboration today. We combine the following elements into our programs to prepare our candidates:

  • Systematic study of the entire CCIE Blueprint
  • Realistic Lab exercises and challenges
  • Study techniques and approaches that help you stay on track and maximize retention
  • Advice on eating, travel, test center selection, exam day time management…all the little stuff
  • Advice on interacting with the Exam Proctor
  • And more

We get to know you so when we tell you that you are ready, YOU ARE!

Program Components

The following components are included in the package:

Candidate Screening and Enrollment

Each candidate is taken through an initial 1-hour interview and program overview prior to enrolling. During this call we will take a realistic measurement of where the candidate is starting from. This is critical for us to create a customized training plan. No two people get to CCIE the same way. We take into consideration current skill level and knowledge, how much hands-on is involved in their current job, family and job time commitments, etc. This will allow us to create a plan that fits the candidate, some finish the program earlier than 12-months some go slightly beyond it. We call this a 12-month program because that is the average time most take but rest assured if it takes you 18-months the program can be adapted to fit you.

Initial Mentor Meeting

Once the program has been purchased we start immediately. You will meet the mentor we will assign you for the initial phases of the program. As you progress we may include other mentors that fit you better. Some of our mentors have 10+ years working with Cisco Collaboration and are excellent instructors and communicators, this will help you master the technologies. We also have several mentors that have passed more than 6 separate CCIE exams in different technologies, these mentors can provide invaluable perspectives on exam management towards the end of your program.

At the conclusion of this initial mentoring program, the NC-Expert CCIE team will craft a detailed study plan and you will be studying within your first two weeks after purchasing the program. You will also meet your CCIE Program Coordinator during this meeting, this person will be responsible for regularly communicating with you and is only an email away when you need to ask a question, schedule a mentoring meeting, etc. They will also push you to stay on plan and will advise the team if events arise that would require us to adjust your program.

The Study Plan

The study plan is an easy to follow spread sheet that maps the Cisco Blueprint to resources we have identified that will give you what you need. No wasted time searching for documents to study or guess work on how much time should be spent on each area. We have it all laid out for you and the documents are mapped over on our server, you just click and read. We also advise you on how to extract the CCIE Exam information out of this and begin to build you own notebooks with the information you need to retain.

CCIE Technical Topic Webinars

Our webinars are designed to meet a very specific requirement in the CCIE study process. Many of the topics included and tested are very difficult to understand through reading alone. Many of these topics are also far above typical training courses currently in the market. So there is a gap. We host webinars for our CCIE candidates typically 2-4 times per month, these are usually hosted during non-work hours in several time zones. The duration is typically 2-4 hours in length and carries the candidate from an introduction to the topic through to the less known CCIE level knowledge.

CCIE knowledge is not always about Cisco best practice, it is often about testing the candidate’s ability to think under pressure and out of the box so the requirement may seem ridiculous and the knowledge needed may not be learned through typical methods. This is what our webinars cover. Examples of topics include wired and wireless QoS, dail plans, UCCX etc.

Webinars are hosted on Citrix or WebEx Virtual Attendance platforms and include a mixture of white boarding and discussion.

Individual Mentoring

1-on-1 time with a CCIE Collaboration Expert is crucial and one of the most unique components of our program. We have found there are two main reasons people don’t complete their CCIE studies: [1] they can’t stay disciplined enough to get through the hours needed and [2] they hit areas while studying that they don’t understand and the frustration causes them to eventually give up.

We assign mentors based on a good fit with the candidate and what we feel the candidate will need the most to be successful, both for knowledge and personality. We then include 6 hours per 6-month period of the program for a total of up to 12 hours. The time is used in 30 min increments generally and is tracked by the assigned CCIE Program Coordinator. The process is simple the candidate contacts their Coordinator and tells them what they are struggling with, the coordinator contacts the mentor and schedules a session. During the session they go through the technology or technique that is causing them trouble and the mentor works with them 1-on-1 to demonstrate and teach them. This ensures the candidate never gets frustrated and can stay on track.

There are also unlimited opportunities to be involved in group study or group mentoring. Through email and invitation only social groups where common questions and answers can be posted and discussed without using up the individual mentoring time.

Together the Webinars and Mentoring provide an additional opportunity for an average of 14 extra days of instructor led training throughout the 12-month program. When combined with the two 5-day courses each candidate is receiving approximately 200+ hours of training with this program.

Cisco CCIE Collaboration Advanced Workshop (CIEC)

This is a Cisco Endorsed and Authorized Course

CCIE Collaboration Advanced Workshop (CIEC) v1.0 is part of the Cisco 360 Learning Program and teaches students how to use an expert-level, problem-solving process, including options analysis, to support complex Cisco Collaboration technologies and topologies.

The course goal is to develop an expert-level problem-solving process including options analysis to support complex Cisco Collaboration technologies and topologies. This is a highly intensive training, engaging students full time throughout the week.

This course is for technical professionals who are in the middle stages of preparing for the Cisco CCIE Collaboration Practical Lab Exam.

You will learn expert level concepts for deploying a Cisco Collaboration environment such as:

  • Describe CCIE level problem-solving approach to QoS task analysis
  • Describe the call and message flows, selected features, and troubleshooting approaches for Cisco Unity Connection, Cisco Unified IM and Presence, and Cisco Unified Contact Center Express
  • Describe how globalized call routing works and how it simplifies dial plan deployments in large customer environments
  • Describe Service Advertisement Framework and Call Control Discovery
  • Describe how Enhanced Location CAC works and how it is implemented in Cisco Unified Communications Manager deployments
  • Describe various hardware- and software-based media resources that include features like conferencing, transcoding, MOH, and others
  • Describe how URI dialing is implemented in the Cisco Unified Communications Manager and then what to consider when implementing SIP with other vendors
  • Explain the different call-routing tables that are available in Cisco Unified Communications Manager, as well as how the tables are used to route calls
  • Describe Cisco EMCC

CCIE Collaboration Mock Lab Workshop (MOCK)

This is a Cisco Endorsed and Authorized NC-Expert Exclusive Course

CCIE Collaboration Mock Lab Workshop is designed to help you develop the skills necessary to pass the CCIE Collaboration Practical Lab exam in a simulated exam environment. You will ideally attend this workshop when you are within 1 month of your Practical Lab attempt. This Workshop will present you with graded labs and give you advanced feedback and one-on-one time with your mentor/instructor. We offer “tips and tricks” gathered from years of experience and will work with you to prepare you for the rigors of the Practical Lab exam itself. Once you are mentally prepared and have a basic planning strategy going into the exam, you are a long way along the road to success.

This course is for technical professionals who are in their final stages of preparing for the Cisco CCIE Collaboration Practical Lab Exam.

As with all NC-Expert courses, CIEC & MOCK may be attended numerous times. Some lab restrictions may apply and re-sits are virtual attendance only.

Cisco 360/Expert Level Training Lab Workbooks with 240 hours of Lab Access

Lab practice is often the most critical and costly part of the CCIE investment. With our program you will have access to the same equipment, topology and testing interface as you will see on the actual exam.

Each workbook gives between 4-10 hours worth of in-depth lab scenarios within 20 separate topics directly from the CCIE Blueprint


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