Health and Safety Update

NC-Expert has been closely monitoring the ongoing outbreak of the Novel Coronavirus disease (COVID-19) and guidance as issued by government and health authorities.

The World Health Organization (WHO) has now declared a global pandemic with regards to the Novel Coronavirus.

We are committed to our customers – to keep you and our employees safe. As a training provider we are prepared for this every day with protocols for many types of emergencies, including transmissin of illnesses.

We have implemented several additional precautionary measures to focus on the health and safety of our customers and employees at this time:

  • We have increased the timing of our cleaning protocols and are regularly disinfecting high traffic areas
  • Hand sanitizer stations have been placed in high traffic areas for use by both customers and employees
  • Employees have been briefed on the importance of maintaining a clean and safe environment

In addition to the above, we are closely monitoring the health of our instructors and on-site employees. If any of them begin to show any signs of illness, they will be asked to seek a medical diagnosis and work from home until cleared by a medical professional and/or until the symptoms pass.

Access to our facility will be closely monitored and anyone presenting symptoms, or anyone who has traveled to an area with known high-transmission of COVID-19, may have restricted access.

We will continue to offer in-person training classes at our Head Office site*, but will also widen the scope of attendance methodology to include virtual/real-time attendance options for all our classes, at no additional cost, to all who would prefer this zero-travel method.

We hope this reassurance will help alleviate any concerns.

*UPDATE: As a result of California’s emergency “shelter in place” order, NC-Expert has withdrawn its invitation for students to attend class, in person, at its Pleasanton Headquarters, until the California state government lifts its current restrictions.

All classes will proceed, unaffected, with virtual (remote, real-time) attendance being the only available option.

If you would like to learn more about how NC-Expert can help train you, your engineer(s), and/or your engineering team, toward a better and more knowledgeable future,  contact us TODAY !