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CCNP Collaboration – CTCOLLAB

SKU: NCX-CC-P-CT Category: Tags: , ,

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

CCNP Collaboration

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network.

The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions.

It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

This 5-day course is one of four which prepare students for the Cisco Certified Network Professional (CCNP) – Collaboration certification exams.

Description

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) Training for CCNP Collaboration

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network.

The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions.

Course Objectives

At the end of this course, the student should be able to:

  • troubleshoot a Cisco Unified Collaboration solution
  • explain troubleshooting methodology, triage, resources, and tools
  • describe Cisco Unified Communications Manager, Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, Cisco TelePresence Management Suite, and media resources, including voice and video conferences

PreRequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment

Exam Required for CCNP Certification

Exam#: Cisco 300-080 CTCOLLAB
Duration: 75 minutes (55-65 questions)
Exam proctor: PearsonVUE
**Additional exams required for certification: CIPTV1, CIPTV2, CAPPS**

CTCOLLAB Course Outline

  • Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
  • Module 2: Cisco Unified Communications Manager Troubleshooting
  • Module 3: Cisco VCS Control and VCS Expressway Troubleshooting
  • Module 4: Call Setup Issues
  • Module 5: ILS and GDPR Issues
  • Module 6: Cisco Unified Communications Manager Mobility Features
  • Module 7: Cisco TelePresence Management Suite Issues
  • Module 8: Voice Quality and Media Resources Issues