ITIL 4 Specialist - Create, Deliver, and Support
ITIL 4 Specialist - Create, Deliver, and Support
Vendor: Axelos
Upcoming classes: See Class Calendar
Class Overview
This ITIL4 Specialist: CDS
(Create, Deliver, Support) training provides IT leaders, practitioners and support staff who already hold the ITIL4 Foundation certification with an understanding of how to integrate different value streams and activities to create, deliver, and support IT-enabled products and services, and relevant practices, methods, and tools.
This training is based on the ITIL4 best practice service value system and will give you an understanding of service performance, service quality, and improvement methods to confidently lead you and your team to the next level.
Class Details
Objectives
This training will provide you with:
- relevant ITIL4 practices contribute to creation, delivery, and support across the SVS and value streams
- knowledge to create, deliver, and support services
- knowledge of how the roles of governance, risk, and compliance work, and how to integrate the principles and methods into the service value system
- the opportunity to use and understand the key principles and methods of Organizational Change Management to direct, plan, and improve
Prerequisite Knowledge Advisory
- Current ITIL4 Foundations certification
- 2 years professional IT Service Management experience
Exam Required for ITIL4 Specialist CDS Certification
Exam: ITIL4 Specialist: CDS
Proctor: PeopleCert
ITIL4 Specialist: CDS Certification Training Class Outline
Section 1: Planning and Building a Service Value Stream
Section 2: Contributing to Creation, Delivery, and Support
Section 3: Creating, Delivering, and Supporting Services
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Important Notice: NC-Expert does not accept enrollment applications from independent individuals. We require that employers pay for their employees. We continue to service corporate clients, using B2B transactions, with no change in service. We apologize for any inconvenience.
Our vision is to provide innovative, relevant, and accessible technical consulting and training for executives and engineers which will enable them to directly impact the growth of their companies.