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ITIL Training

Information Technology Infrastructure Library (ITIL)


ITIL is the respected body of knowledge and best practices for IT services management.

Owned by AXELOS, ITIL is the product of corroboration between the UK Cabinet Office (government) and Capita. These two entities combined their respective knowledge to create the concepts behind ITIL.

ITIL is a professionally-recognized certification scheme, which provides comprehensive, practical and proven guidance for businesses using IT-enabled services.

NC-Expert is delighted to be able to provide this training through one of our partner companies.

The following is our portfolio of classes, within the ITIL framework:

See the table below for course dates:

Course TitleCourse CodeStart DateEnd DateDaysStart TimeTime Zone
FoundationFoundation2019-06-252019-06-2739:00 AMEST
FoundationFoundation2019-09-242019-09-2639:00 AMEST
FoundationFoundation2019-12-032019-12-0539:00 AMEST
Operational Support and Analysis (OSA)OSA2019-10-142019-10-1859:00 AMEST
Continual Service Improvement (CSI)CSI2019-06-112019-06-1339:00 AMEST
Release, Control and Validation (RCV)RCV2019-08-122019-08-1659:00 AMEST
Service Operation (SO)SO2019-07-232019-07-2539:00 AMEST
Service Operation (SO)SO2019-10-292019-10-3139:00 AMEST
Service Offerings & Agreements (SOA)SOA2019-06-032019-06-0759:00 AMEST
Service Strategy (SS)SS2019-10-012019-10-0339:00 AMEST
Planning Protection and Optimization (PPO)PPO2019-07-152019-07-1959:00 AMEST
Service Design (SD)SD2019-08-272019-08-2939:00 AMEST
Service Transition (ST)ST2019-08-062019-08-0839:00 AMEST
Managing Across the Lifecycle (MALC)MALC2019-06-172019-06-2159:00 AMEST
Managing Across the Lifecycle (MALC)MALC2019-12-092019-12-1359:00 AMEST
PractitionerPRAC2019-09-032019-09-0539:00 AMEST

For more information:

"With the knowledge I gained from NC-Expert training, I scored highly on my exam. The information I learned will be very useful in helping design and support the wireless networks used by my customers. I will be back for my next class!"

Jeff T

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"This was one of the best trainings I have taken.
I like the way the course was structured and how engaging the labs were."

Paul P

"I took an online course. It was as effective as being in the classroom.
Outstanding class!" 

"It was great! The instructor was really knowledgeable and professional."

Tri D

"I wouldn't trust anyone else to train me!"